Frequently Asked Questions
Your guide to shopping with Mamma-Shop
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5-7 business days.
Do you offer international shipping?
Yes, Mamma-Shop ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.